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Refund Policy

Thank you for shopping with Afro Goddess' Collection. We want you to be satisfied with your purchase. This policy outlines the conditions under which returns, refunds, and warranty claims are accepted.

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1. Returns

 

If you are not satisfied with your purchase, you may return your item within 30 days of delivery for a refund.

 

To be eligible for a return:

  • The item must be returned within 30 days of delivery

  • The item must be in its original condition

  • Proof of purchase is required

 

Customers are responsible for all return shipping costs. Shipping fees are non-refundable.

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2. Refunds

 

Once your return is received and inspected, we will notify you of the status of your refund.

If approved:

  • You will receive a full refund for the product price

  • Original shipping costs are non-refundable

  • Return shipping costs are the responsibility of the customer

 

Refunds will be issued to your original payment method within a 7-10 business days, sometimes less depending on your bank. You will receive notice when your refund has been processed.

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3. 30-Day Warranty

 

All purchases are covered by a 30-day warranty from the date of delivery.

If your item:

  • Arrives defective

  • Breaks during normal use

  • Does not meet reasonable quality standards

you may be eligible for a repair or replacement.

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4. Warranty Claims

 

To submit a warranty claim, you must contact us within 30 days of delivery and provide appropriate documentation.

 

Required documentation may include:

  • Photos of the product

  • Videos showing the issue

  • A description of the problem

 

We reserve the right to deny claims that do not include sufficient evidence. If approved, we will determine whether to:

  • Repair the item

  • Replace the item

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5. Non-Returnable Items

 

Certain items may not be eligible for return or refund, including:

  • Items damaged due to misuse, abuse, or improper handling

  • Items returned after the 30-day window

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6. Exchanges

 

We do not guarantee exchanges. If you need a different item, we recommend returning your original purchase and placing a new order.

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7. Contact Us

 

If you have any questions about returns, refunds, or warranty claims, please contact us:

Email: afrogoddesscollection@gmail.com
Business Name: Afro Goddess' Collection LLC

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We are committed to resolving any issues as quickly as possible.

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